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The theme at Davos this year was “The Great Transformation: Shaping New Models.” One of the models up for discussion was leadership. Panels with titles like “Leading Under Pressure” and “New Leadership Models from China” abounded. While speaking at a … Continue reading →

The record-breaking Facebook IPO proves a number of things. But one thing it won’t prove is that investors who buy now will get wealthy. Facebook’s success confirms these ideas: The value of networks. Networks become more valuable as the number … Continue reading →

The reality of web marketing is that almost all of it happens on platforms that are owned by others. Platform owners, such as Facebook or Google, have provided environments where some things are easy to do, some things are much … Continue reading →

An interview with Frances Frei and Anne Morriss, authors of Uncommon Service: How to Win by Putting Customers at the Core of Your Business. Download this podcast

By order of the Her Majesty, the Queen, Sir Fred Goodwin — aka “Fred the Shred” — suffered an unprecedented clawback. The disgraced former Royal Bank of Scotland CEO was stripped of his knighthood “for services to banking.” Barely four … Continue reading →

As a Davos novice, I was fascinated to observe how entrepreneurship was reflected in the dialog among the world’s movers and shakers at the World Economic Forum. The term “entrepreneurship” has achieved cult status in policy speeches, yet I was … Continue reading →

The softly drifting snowflakes that greeted me every morning at the World Economic Forum in Davos this year were an inadequate warm-up for the cold blast of reality I felt in session after session during this five day Congress on … Continue reading →

The Financial Services Roundtable, the lobbying group for the biggest financial companies in the U.S., has a new “white paper” out with the rah rah title, “Financial Services: Safer & Stronger in 2012.” A few of the bullet points: • … Continue reading →

In 2012, the leadership successions of greatest significance will likely not take place as the result of presidential elections in the U.S., France, or Mexico, but rather as the result of events in emerging economies. In October, China’s 18th Party … Continue reading →

The automotive press has been relentlessly critical of Chrysler CEO Sergio Marcchione — savior of Chrysler and Italy’s auto industry — about Fiat’s return to the United States. The company’s initial foray, the Fiat 500, sold only about 26,000 units … Continue reading →