Monthly Archives: October 2011

With thanks to Walter Isaacson, Steve Jobs got the last word on his remarkable life. But will Apple’s founder be as fortunate extending his enterprise legacy? Apple’s leadership — the Tim Cooks and Jonathan Ives — will step up to … Continue reading →

There is an old adage that we have two ears and one mouth and should behave in proportion — listening twice as much as we speak. Some communications experts argue that this is an understatement and that we should adopt … Continue reading →

On Tuesday, Amazon.com reported third-quarter earnings that fell far short of Wall Street’s expectations. Its earnings were down 73% from the quarter a year earlier and it missed the analysts’ consensus estimate of $0.24 per share by nearly a dime. … Continue reading →

I remember pulling all-nighters at college. Two minutes after scribbling the conclusion to my essay I’d trot around to my tutor and read it out. I can’t say, though, that my last-minute, desperate efforts were particularly good. Work that I’d … Continue reading →

Government “start-ups” — new agencies, offices, or initiatives — have the potential to be a powerful tool for solving critical policy problems at the local, state, and federal levels. But while creating the “new and the nimble” within an established … Continue reading →

Between 2006 and 2008, more than $1 billion venture-capital dollars were channeled into startups focused on solar, wind and biofuel technologies. In the last year, however, early-stage investments in clean energy production technologies have fallen substantially (see the table at … Continue reading →

This blog post is part of the HBR Online Forum The CEO’s Role in Fixing the System. No conversation regarding a call for a new CEO can be complete without a discussion of corporate boards and their role as the … Continue reading →

Today there are thousands of new social enterprises from Bangalore to Boston. But my organization, Goodwill Industries International, has been running a complex social enterprise since long before the term was coined. And for-profit companies have something to learn from … Continue reading →

I spent much of last week on the road. Eager to get back home when my work was done, I took the red-eye flight from San Francisco to New York at 10 pm. I arrived home at 8:30 am and … Continue reading →

On the surface, social media and knowledge management (KM) seem very similar. Both involve people using technology to access information. Both require individuals to create information intended for sharing. Both profess to support collaboration. But there’s a big difference. Knowledge … Continue reading →