Monthly Archives: March 2011

Featured Guest: Sherry Turkle, MIT professor and author of Alone Together: Why We Expect More from Technology and Less from Each Other. Download this podcast

How many people in your organization are innovative thinkers who can help with your thorniest strategy problems? How many have a keen understanding of customer needs? How many understand what it takes to assure that employees are engaged at work? … Continue reading →

Innovation has emerged as a key means by which the US can pull itself out of this lackluster economy. In the State of the Union, President Obama referred to China and India as new threats to America’s position as the … Continue reading →

Why does your supermarket herd you toward those clumsy self-service checkout stations while ignoring the incredible usefulness of the smartphone in your pocket? Same reason your own company might be forcing customers to use other clumsy technologies. Marketing groups like … Continue reading →

As hearings on patent reform opened in the House of Representatives March 30, Americans were treated to a rather ironic spectacle. Representatives of some of the largest companies in the world testified that the new patent reform bill will enhance … Continue reading →

Class action litigation can illuminate trends in the workplace, and the gender class actions of the Walmart v Dukes and others of recent vintage are no exception. The fundamental issue from which these cases arise, particularly for professional and managerial … Continue reading →

Editor’s note: This post is part of a three-week series examining educational innovation and technology, published in partnership with the Advanced Leadership Initiative at Harvard University. One of the most poignant summaries of the market for innovative technology solutions in … Continue reading →

I believe in diversity of opinion. It makes the world great. It brings us Elvis Presley and Jascha Heifetz. It also puts pineapple on pizzas. The lesson for business communication here is that whatever you write, however you write it, … Continue reading →

Do you believe silicon chips are superior to potato chips? That Amazon and Gilt Groupe are inherently more entrepreneurial than Wal-Mart or Tesco? That McDonald’s or Pret a Manger is less open to disruptive innovation than El Bulli? If you … Continue reading →

I stepped up to the counter and ordered a bagel with smoked salmon and cream cheese. I asked for the sandwich to be open-faced, “with salmon on both sides of the bagel so my friend and I can share it.” … Continue reading →