Monthly Archives: February 2011

The ideas discussed in this post (along with those from the book Simply Effective) will be covered in a free webinar, taking place on Wednesday, March 2, at 12:00PM ET. You can register by clicking here. Managing complexity has always … Continue reading →

I have to begin with a little apology. For anyone who heard me speak about the generations over the past several years, you may have noticed a small, smug flash of satisfaction flicker across my face when I got to … Continue reading →

Editors’ Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. If you’d like your comment to be considered for publication, please be sure to include your email … Continue reading →

[For more, visit the Communication Insight Center.] A central tenet of retailing is to put stores near customers. Now that 600 million potential customers are on Facebook, retailers are flocking to the site and aggressively experimenting with new communication strategies. … Continue reading →

Everyone says they are in favor of open innovation and co-creation. We have all heard about the wisdom of crowds, bringing the outside in, and have bought the t-shirt which states that “none of us is as smart as all … Continue reading →

[For more, visit the Communication Insight Center.] The crossing light is already flashing red, reminding you to speed it up. You’re in the middle of rush hour, fighting swarms of people, while simultaneously tapping out a message to wrap up … Continue reading →

Editor’s note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. As we face the challenges of advancing “Healthcare and Innovation” at the Harvard Advanced … Continue reading →

Silicon Valley culture is built around great pivots — a sudden shift in strategy that turns a mediocre idea into a billion-dollar company. Groupon began not as a local coupon business, but as a platform for collective action. Pay Pal … Continue reading →

In the last few months, the number of entrepreneurship workshops and trainings in Africa has increased. Entrepreneurship has become the next big thing in the continent and many young graduates are opting to take risks and run startups rather than … Continue reading →

[For more, visit the Communication Insight Center.] The idea that new technology transforms the way we communicate is not a new one — telephones, e-mails, text messages and tweets have all brought changes to how we express ourselves, how we … Continue reading →