Monthly Archives: December 2010

Featuring: Dan Ariely, A.G. Lafley, Lynda Gratton, Peter Cappelli, Claudio Fernández-Aráoz, Charlene Li, Tim Brown, Bob Sutton, Herminia Ibarra, Ed Schein, Jean-Francois Manzoni, and Daniel Pink. For more projects from thought leaders, check out the 2011 HBR Agenda. To tell … Continue reading →

Our soon ending year, 2010, has been fascinating. I’ve had the good fortune to move to a new place (Singapore), which has served as a springboard to experience different cultures and do work in countries like the Philippines and South … Continue reading →

As the year draws to a close, I’m reflecting on what I have learned about leadership from my clients. It has been a year of challenges for most: relentless business demands, continuing change, and higher expectations from them as leaders. … Continue reading →

There’s no such thing as an average customer. A Harvard Business School marketing professor named John Deighton once came up with a vivid analogy to illustrate this and show why a business should sub-segment its customer base. He concocted Via … Continue reading →

While he was at Amazon from 1997-2002, Greg Linden prototyped a system for making personal recommendations for other products to customers as they checked out. Problem was, a marketing Senior Vice President thought these would distract customers from completing their … Continue reading →

One of the simple ways that I try to make experimentation an everyday activity is to always try at least one new thing each time I give a presentation. One such recent experiment I called “choose your own presentation.” I … Continue reading →

For me, a forty-something woman without children, the most pathetic thing is not loneliness. In China? Never. It’s my utter lack of knowledge when it comes to gift-giving for the other people’s kids I feel a deep affection for. My … Continue reading →

Featured Guests: Anne Habiby and Deirdre Coyle, cofounders of the AllWorld Network and authors of the HBR article The High-Intensity Entrepreneur. Download this podcast

Not too many people these days argue against the idea that having more women in positions of leadership and authority would be a good thing for most organizations. But turn to the question of why more women leaders is a … Continue reading →

In a previous post, we listed The Top 10 HBR Blog Posts of 2010, according to our readers. Here we’ve collected another group of posts from 2010, some almost as popular as the Top 10, others that should have been … Continue reading →